Privacy Policy

Last Updated: September 4, 2026

Lush Global Contracting (“we,” “us,” or “our”) operates the website www.lushglobalcontracting.com (the “Site”) and provides commercial supply, high-volume procurement, and facility solutions. This Privacy Policy explains our practices regarding the collection, use, disclosure, and protection of personal and commercial information collected through our Site, purchase orders, customer communications, and related services.

By accessing or using our Site, you acknowledge that you have read, understood, and agree to the data handling practices described in this policy.

1. Information We Collect

We collect information that identifies, relates to, describes, or is reasonably capable of being associated with you or your business:

  • Identifiers and Business Details: Full name, corporate/business name, job title, billing address, job site or warehouse shipping address, commercial email address, and direct telephone numbers.
  • Commercial and Transaction Data: Purchase histories, request-for-quote (RFQ) submissions, order specifications, trade account applications, product preferences, and payment status records. (Note: Complete credit card and banking credentials are processed directly by our PCI-compliant third-party payment gateways; we do not store full payment card account numbers on our servers).
  • Account Credentials: Usernames, passwords, order history lookups, and account preference settings.
  • Customer Communications: Emails, contact form submissions, customer support phone records, technical specification inquiries, and dispute records.
  • Technical and Usage Data: IP address, browser type, device identifiers, operating system, internet service provider (ISP), referring and exit pages, date/time stamps, and on-site clickstream patterns.
  • Cookies and Tracking: Details gathered through cookies, web beacons, and analytics pixels regarding your interaction with our catalog and checkout flow.

2. Sources of Information

  • Direct Ingestion: When you fill out an RFQ, place an order, create an account, or contact our sales team.
  • Automated Tracking: As you browse the Site via automated server logs, cookies, and tracking scripts.
  • Commercial Third Parties: Verification vendors, credit/identity checking services, fraud prevention agencies, and logistics partners.

3. Purpose and Legal Grounds for Collection

We collect and process your information for the following commercial purposes:

  • Fulfilling Contracts: Processing payments, executing freight logistics, staging warehouse orders, and delivering commercial goods.
  • Customer and Trade Support: Responding to inquiries, architectural specifications, project schedules, and billing inquiries.
  • Site Security and Fraud Mitigation: Monitoring for suspicious orders, preventing fraudulent chargebacks, verifying commercial identities, and securing our infrastructure.
  • Compliance and Legal Obligations: Satisfying corporate tax reporting, defending against legal or contractual disputes, and complying with statutory preservation orders.
  • Direct Marketing: Sending commercial product updates, supplier notices, and trade catalog circulars (which can be opted out of at any time).

4. Disclosure of Personal Information

We do not sell personal data for monetary consideration. We share information only with third parties essential for day-to-day operations:

  • Payment Processors: Third-party merchant gateways (e.g., Stripe, Shopify Payments, PayPal) to authorize payments and prevent fraud.
  • Logistics and Freight Carriers: LTL, flatbed, parcel, and national freight carriers (e.g., USPS, UPS, FedEx, regional line-haul carriers) to complete job site deliveries.
  • IT and Platform Infrastructure: Cloud hosts, website management software, and database vendors maintaining our storefront.
  • Professional Counsel: Outside legal counsel, accountants, auditors, and insurance adjusters.
  • Legal Process: Law enforcement agencies, regulators, or courts when compelled by lawful subpoena, search warrant, or statutory mandate.
  • Business Successors: Parties involved in any potential merger, sale of corporate assets, acquisition, or restructuring.

5. Cookies, Analytics & Marketing

We use essential, analytical, and functional cookies.

  • Essential Cookies: Required for cart functionality, order processing, and authenticated sessions.
  • Analytics: We use analytics platforms (such as Google Analytics) to monitor traffic patterns, user demographics, and technical performance. These tools collect aggregated and de-identified data.
  • Opting Out: You may configure your browser to decline non-essential cookies. Note that disabling cookies may impair checkout and account management features.

6. Children’s Online Privacy Protection Act (COPPA)

Our Site and business are strictly commercial and B2B-focused. We do not knowingly market to or solicit personal data from children under the age of 13. If we discover that a child under 13 has submitted personal information, we will delete that data promptly upon notification at help@lushglobalcontracting.com.

7. State Privacy Rights (California CCPA/CPRA & Other US States)

Certain US states—including California, Virginia, Colorado, Connecticut, Utah, and others—provide specific statutory rights to their residents regarding personal information, subject to statutory threshold exemptions (such as minimum revenue or volume of processed consumer records):

  • Right to Know/Access: The right to request the specific pieces and categories of personal information we have collected about you.
  • Right to Correct: The right to request the rectification of inaccurate personal information.
  • Right to Delete: The right to request deletion of personal information, subject to standard legal and transactional retention exceptions (e.g., fulfilling an ongoing contract, maintaining tax/audit records, defending legal claims).
  • Right to Opt Out of “Sale” or “Sharing”: We do not sell personal information for monetary value or engage in cross-context behavioral tracking beyond standard site optimization.
  • Non-Discrimination: We will not discriminate against any user for exercising their legal privacy rights.

Exercising Rights & Verification:

To submit a privacy inquiry or request, contact us at help@lushglobalcontracting.com or call (623) 387-9777. We verify requests by cross-referencing your email and transaction history. Authorized agents submitting requests on your behalf must provide signed written authorization and proof of identity.

8. Data Security and Retention

We maintain commercially reasonable technical, organizational, and physical safeguards designed to protect personal data against loss, misuse, or unauthorized alteration. We retain records for as long as necessary to fulfill orders, settle tax obligations, and comply with commercial record-retention statutes.

9. Contact for Privacy Inquiries

  • Company Name: Lush Global Contracting
  • Physical Address: 4539 N 22nd St, Suite R, Phoenix, AZ 85016
  • Email: help@lushglobalcontracting.com
  • Phone: (623) 387-9777
  • Website: www.lushglobalcontracting.com