Last Updated: September 4, 2026
This Commercial Payment Terms & Invoicing Policy governs all monetary transactions, checkout procedures, trade credit accounts, and billing policies for purchases through www.lushglobalcontracting.com, written estimates, purchase orders, and commercial contracts issued by Lush Global Contracting.
1. Accepted Methods of Payment
We accept the following payment methods for procurement and material orders:
- Credit & Debit Cards: Visa, MasterCard, American Express, and Discover.
- Electronic Bank Transfers: Automated Clearing House (ACH) and domestic Fedwire transfers.
- Commercial Certified Checks / Cashier’s Checks: Subject to full bank clearance prior to material release or warehouse staging.
- Note: Personal checks and uncertified business checks are not accepted unless pre-approved in writing by our finance department.
2. Prepay Policy for Standard & Trade Accounts
Unless an authorized corporate officer of Lush Global Contracting has executed a formal credit agreement establishing extended trade terms:
- 100% Prepayment Required: All standard orders, online purchases, custom orders, and freight charges must be paid in full prior to order release, warehouse fulfillment, or manufacturer scheduling.
- Distributor / Wholesale Prepay: Established trade buyers and prepay distributor accounts must provide cleared payment via wire, ACH, or credit card prior to the dispatch of materials from origin docks.
- Credit Card Surcharges / Merchant Fees: Where permitted by applicable state law, commercial transactions processed via credit card that exceed standard thresholds may be subject to a processing surcharge matching our direct merchant cost of acceptance.
3. Invoices, Pricing & Price Corrections
- Quote Validity: Formal written quotes and estimates are valid for thirty (30) calendar days from the date of issuance, unless otherwise noted in writing. Quotes remain subject to mill price increases, raw material tariff shifts, and freight fuel surcharges.
- Clerical and Pricing Errors: In the event an item or freight cost is incorrectly invoiced due to a clerical or software error, Lush Global Contracting reserves the right to cancel the invoice, notify the Buyer, and re-issue the invoice with accurate calculations.
4. Sales Tax and Tax Exemption Requirements
- Collection Obligations: Sales and use taxes are assessed and collected based on the delivery destination, in compliance with applicable state economic nexus statutes.
- Exemption Certificates: If you claim a resale exemption, commercial contractor exemption, or institutional tax-exempt status, you must submit a valid, executed state tax exemption certificate or resale permit prior to placing the order.
- No Retroactive Tax Adjustments: We cannot remove or refund sales tax retroactively once an invoice has cleared payment and entered our quarterly state reporting pipeline.
5. Late Payments, Interest & Collections (For Invoiced / Extended Accounts)
For commercial accounts operating with approved, written extended terms (e.g., Net 15 or Net 30):
- Due Dates: Payments must be received on or before the due date specified on the face of the invoice.
- Late Interest: Any past-due invoice shall accrue interest at the rate of 1.5% per month (18% per annum) or the maximum legal rate permitted under Arizona law, whichever is lower, calculated daily from the due date until paid in full.
- Suspension of Staged Shipments: In the event of an overdue balance, Lush Global Contracting reserves the right to immediately hold, halt, or cancel pending fulfillments, warehouse dispatches, or job site deliveries without liability for project delays.
- Collection Costs & Legal Fees: If an overdue account is referred to a collection agency or legal counsel, the Buyer agrees to pay all costs of collection, including court costs, filing fees, administrative expenses, and reasonable attorney’s fees.
6. Chargeback Disputes & Remediation
All claims regarding product quality, missing inventory, or returns must be handled through our Cancellation, Return & Refund Policy.
Submitting an unauthorized chargeback or payment reversal without following our formal dispute channels constitutes a breach of contract. Lush Global Contracting will aggressively defend disputed payments using signed Bills of Lading, tracking logs, and order records. The customer shall be liable for all administrative chargeback fees ($50 minimum per event) plus legal fees incurred by Lush Global Contracting in recovering rightfully owed funds.
7. Billing Contact
- Entity: Lush Global Contracting
- Mailing Address: 4539 N 22nd St, Suite R, Phoenix, AZ 85016
- Billing Email: help@lushglobalcontracting.com
- Phone: (623) 387-9777